In some cases you may know exactly why you have lost your data. You may have dropped your external hard drive or laptop and now it is inaccessible. You may hear clicking noises or the hard drive may not be spinning at all. These are clearly physical in nature. Meaning the hard drive itself has been damaged and is no longer functioning. In these instances you should contact a data recovery company and no longer apply power to the hard disk drive.

In other cases you may only know that you are unable to access your hard drive, but may not know the reasons why. The following is meant to be informative and to help you through the process of retrieving data from your hard disk.

Let us start with physical hard drive issues. Your hard drive is most likely having a physical issue if it has any of the following symptoms: Clicking sounds Scratching or grinding sounds (turn off immediately!) Other strange noises Not powering on Powers on but does not spin up Burning smell Not being recognized by the computer or operating system Other obvious signs of malfunctioning hard drive In these cases hard drive recovery software would not be your best course of action and could only make matters worse, possibly making further data recovery attempts impossible. In this type of situation it is advisable to send the disk to a data recovery company. Email us or fill out an easy quote form to find out how Computer Gurus can help!

Next we have file system issues or "logical" disk problems. If you or someone else has accidentally deleted data, deleted or formatted the partition or a virus has made your hard drive data inaccessible,  logical ⁄ forensic recovery may be your best and most cost effective means ofgetting your data back. Of course, recovery software is not the best solution for everyone. It can be a complicated process at times and in some cases can actually do more damage to the hard disk. If you would rather have a competent technician recover data from your hard drive, or need help in any way, give us a call at 918-928-6122 or Email us and let the experts at Computer Gurus assist you in getting your data back!

Computer Gurus uses a revolutionary new method of extracting data that we call "Hard Disk DNA". Our DNA method is made up of several traditional as well as new methods of extracting data from a hard disk without putting additional, unnecessary stress on its delicate components. In most cases the DNA method is successful at recovering data without further action.

We specialize in physical recovery. Physical crash is due to the physical damage of the parts inside of the drive which can cause a clicking noise or grinding noise from the drive. The other type of data loss can be Logical crash and that happens due to the lost or damaged partition table or virus attack to the boot sector of the drive. In these cases drive sounds absolutely normal but the computer will not boot or asks the user to format the drive.

Undelete Lost Data Recovery or forensic Data Recovery happens due to deletion of the data by the user on purpose or mistake or running the restore CDs from the manufacturers which puts the drive to its original setup and deletes all users profile.

That includes flash drives and all type of removable memory sticks. We can recover your data to a CD or DVD and most of the cases the memory card will be usable again.

Over Sized or corrupt Outlook PST / OST File Recovery Microsoft Outlook limits the size of Personal Folders, PST files and offline folders; OST files to 2GB. When the size of your offline folder (.ost file) or personal folder (PST file) exceeds 2 gigabytes (GB), data corruption may occur, and you may not be able to access the PST or OST file. Sometime files may just become corrupt due to number of unknown reasons, or some email messages may just vanish. Our expert team can fully recover your emails and save them for you in a new .pst format so you can import that to any computer or we can even change the format to be usable on Mac or PC.

We Fix RAID System Failures - Over the years large corporations, home grown businesses, and end users have migrated their data storage needs from a single solution, to high speed, multi-cached, distributed I/O configurations. Redundant Array Of Independent Disks or RAID technology has been available for many years its prevalence has become increasingly significant due to larger operating systems, more robust applications, and a myriad of graphic and sound storage requirements. We understand all of these needs and address them on a personal level. We recover inaccessible data from nearly all forms of RAID system Systems including storage media like NetGear ReadyNAS, Dell PowerVault, Drobo and G-Raid. Here at Computer Repair Gurus we have free evaluations for your RAID crash 24/7. After the evaluation we will provide you with a diagnosis as well as the steps needed to recover the RAID array. We recover broad range of servers like Dell and HP servers based on Windows, Mac and Linux OS. Fast RAID Recovery Help Most of our recoveries take 2-5 business days but we do offer emergency expedited service, contact us for pricing information. Expert RAID Recovery Engineers Computer Gurus has over 20 years combined experience in the data recovery field. Our highly skilled RAID engineers are second to none in troubleshooting and recovery. Call us today for a Free RAID Recovery Evaluation: 918.928.9122. Surviving a RAID Failure the First 24 Hours Almost every IT professional who administers a RAID server will at one time or another need to know how to handle a catastrophic fault. The following is a list of actions to take to give you a fighting chance for a RAID Recovery. 1. Shut down the RAID server Make sure that all drives have spun down and no power is getting to any of them. With almost every technician I speak with there is a common thread that each one has. They have no idea how the original RAID was set up. They may have an idea of the RAID type but other than that they really don’t have any clue.  With that in mind a RAID can be configured to do an automatic rebuild if it comes back online. If a stale drive is in the array this will be the end of any chance of data recovery. The RAID may be configured to do a background surface scan of each drive that can in fact damage any suspect media even further. 2. No manipulation of drives Do not performe any type of initialization, reconfiguration, scrub, or any one of several different RAID reset functions backup your drives. Do not pull the drives out of the enclosure or change the order of the Raid drives. 3. Check your RAID server backups Some IT techs will make the mistake of reconfiguring the array and bringing it back online thinking that the backups they have made are golden. Before you go destroying the only chance you may have to recover the lost data, check the backup and the data.   This means, don’t just view the tree, look in the folders and make sure the data is there. For extremely critical data like email archives (PST) and database files (MDF, LDF, EDB) mount these files in a separate computer to make sure that the data is current and not corrupted. This will do two things, first you will know if the data is up to date, and second you can start your migration process in case you can’t get the RAID to come back online. 4. Think twice before calling help desk technical support There is a BIG caveat with this. Don’t let anyone into the server. Many of these RAID technicians have no clue about a RAID and are only following a monitor with step by step instructions that are designed to get you back online but not keep your data safe. I will repeat that. Most of the technicians are just trying to get you online and are not worried about your exchange data. It’s not a bad thing, just a fact of life. 5. Do not run chkdsk, or fsck, or xfsck, or any other file system checker These utilities are not designed to save your data; they are designed to align the file system so that it can be mounted. Chkdsk will destroy MFT entries and any Linux file system checker will blow out an inode before you have time to fix your resume so you can go looking for work.  If these utilities are run then it is a sure sign that you have a stale drive in the array and is probably being automatically rebuilt while you are trying to figure out your next step. 6. Do not panic ! No matter who is screaming, or what end user needs his pictures of his grand children back just ignore them. Ignore everyone and go about your job at a reasonable pace. Don’t work for 48 hours, don’t hurry, and don’t do anything that will lead to you making a mistake. Be cool. 7. Call US! That’s right, call us. If you get stuck, not sure what to do, call us. we’ll tell you exactly how to handle your particular situation.we will tell you what to do, where you stand, and your best course of action.  Our number is (918) 928-6122 or Email us. In the final analysis there is only so much you can do, and sometimes a professional needs to be called. If after all your options have been exhausted, and our tech tell you that you need to send the RAID to someone, We hope you remember Computer Repair Gurus and maybe send your troubled RAID to us.

We offer the ability to recover mailboxes straight from log files, even if you exchange .edb or .stm files are missing or corrupt. But, we must stress that if you Exchange Server database will not load, you must NOT attempt to use such utility programs as Eseutil or Isinteg to restore your data. These programs can delete valuable data, and can eliminate valuable log file data which could normally be used to rebuild the database. Contacting us first before you do anything is a superb idea, as it can save you money and resources.

Forensic Data Recovery happens due to deletion of the data by the user on purpose or mistake or running the restore CDs from the manufacturers which puts the drive to its original setup and deletes all users profile.

Computer forensic recovery, is the collection, preservation, analysis, and presentation of computer-related evidence. Computer evidence can be useful in criminal cases, civil litigation, and human resource and employment proceedings.

Far more information is retained in a computer than most people realize. It´s also more difficult to completely remove information than is generally thought. For these reasons, as well as others, computer forensic examinations can typically recover lost or deleted information (or at a minimum find evidence of the information) even when it has been intentionally deleted.

Computer hard drive forensic examinations go far beyond normal data recovery techniques, probing areas and files on the media not normally accessed by untrained personnel. These examinations can locate whatever data a business, agency, or individual needs.

These all can be recovered under the Logical Data recovery in section recovery.

Computer Gurus specializes in laptop data recovery. Our specialists have the tools, in-depth knowledge, and experience necessary to get you quickly up and running. Whether your laptop has been damaged due to mechanical failures, deleted files and partitions, reformatting, overwriting, software malfunction, viruses, or fire and water damage, we can help. In most cases, the laptop’s is all that is needed . However, in situations where the laptop has been physically damaged, feel free to send or bring the entire system. We have an exceptionally high data recovery rate on laptops. We have performed data recovery from all manufacturers of notebooks and laptops, including IBM, Toshiba, HP, Seagate, Sony, Fujitsu, Hitachi, Maxtor and many others.